Woman & SafetyFREE lists of Car Recalls, Equipment, Tires, Child Restraint and technical service bulletins, Courtesy of National Highway Traffic Safety Administration(NHTSA).

Go to website and list year, make and model of your car.

Filing an Official Consumer Complaint about Your Car

The U.S. Department of Transportation encourages consumers to file an official complaint of record with them when the suspect safety issues with their model car. This information will be entered into National Highway Traffic Safety Administration’s (NHTSA) vehicle owner’s complaint database and used with other complaints to determine if a safety-related defect trend exists.

Your complaint is important in determining if further action is needed to investigate the possibility of a recall.

How Your Complaint is Handled

If a safety-related defect is determined to exist by NHTSA in a motor vehicle or item of motor vehicle equipment, the manufacturer must fix it at no cost to the owner. Your complaint is the first step in the process.

Government engineers analyze the problem. If warranted, the manufacturer is asked to conduct a recall. If the manufacturer does not initiate a recall, the government can order the manufacturer to initiate a recall.

There is not a specific number of complaints which need to be filed before a problem is investigated.

Steps to File Your Complaint
There are two ways you can file an official complaint about a model car with NHTSA.

FILE ON-LINE: You can file your official complaint directly on-line by Clicking Here.

FILE BY PHONE: Call the DOT Vehicle Safety Hotline at 1-888-DASH-2-DOT (1-888-327-4236) while a NHTSA representative will record your complaint and other pertinent information.

OTHER RECALL WEBSITES

  • http://www.recalls.gov/ – Official US Government website, including recalls from various Federal Agencies Recalls on: Recent Recalls, Motor Vehicles, Boats, Food, Consumer Products, Medicine, Cosmetics and Enviremental Products.
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