Private Reviews

As you already know we own part of retail business. it is growing slowly, but steadily. This is my first experience with specifics of retail business. One of such specifics is dealing with returns and unsatisfied customers.

Lately we had a customer who wanted to return merchandise way after period of time allowed by our return policy. Initially we got defensive since it is really against our return policy and because that particular merchandise was supposed to be returned to manufacturer within short time frame. So we could not just resell it on eBay or something. So we did not issue RMA number to the customer. So she just mailed it anyway and threatened to dispute the charge with PayPal. Then in over one month after she mailed she contacted us again. But we did receive it. My guess is that it was shipped to address of distribution company.

This time I have decided to do some research and find out what other retail business veterans do in such case. So I have interviewed handful of SCORE experts and posted my questions to several forums and I can summarize all answers to basically two:

1. Customer is always right. The company should accept charge backs as another cost of doing business.
2. That the company have full rights to refuse refund if it is stated so in its policy or if there was no policy then State Law applies, which in our state is 20 days refund.

So what do you do in situations like this?

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Check out how this driver skilfully keeps his X5 from rolling over, driving just on two wheels. He also tried both sides left and right.

Also checkout the spectator running for his life.

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I have had 365 to freedom dot com in my Google reader for some reason, and couple of days ago Walt over there posted his monthly earnings report.

What caught my eye is that for second month he is making almost $2000 from “Carbon Copy” program. Wow, I thought. It is some nice earnings, but why didn’t I see anybody else making money with them.

So I googled the term and everything I could find so far is either their affiliates or scam reports that blame Carbon Copy for being very expensive and the they stole their system from some other system. So they give URLs to other scam reports which ended up being landing page for different MLM.

So where can we get the truth about them?

It would be really nice to here from somebody reputable in making money online field, somebody from top of http://www.45n5.com/top100/ list, like problogger.net/ , shoemoney.com/ or johnchow.com/ . Those guys earned their credibility and would review the program honestly, I hope.

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For a while I wanted to write about weight losing success of guy I worked with. He has been with us for about 6 months. When I saw that guy every day at work I didn’t really notice that his weight was changing, but when after 6 month I asked him how much weight he actually lost during that time and he told me that it was like 33 lbs from his 220 lbs!!!

When he first started working with up we would hang out together and he told me that he was trying to loose some weight for some time without much of success. So I shared with him my experience in that subject, I told him about one book I read a while ago and kind of summed up the system that book described.

The book is call Natural Hormone Enhancement by Rob Faigin.

To simplify the system looks like this. You trick your body so it starts burning fat by eating no more than 20 grams of carbohydrates a day for 7 days. After that you eat in cycle like this, 40-60 grams of carbohydrates a day for two days. Last meal or two on third day should be loaded with carbohydrates, preferably without protein, then 3 more days with 40-60 grams of carbohydrates a day, and seventh day of the week iscarb day again.

You do not need to count neither calories nor fats.

For example Monday, Tuesday, Thursday, Friday, Saturday you eat 60 grams of carbs and you load up carbs on Wednesday and Sunday. Pick your own days of the week as you wish.

If you slip, had two carb days in row or so then you need to start again with that full week of just 20 grams of carbs a day.
This system is a little difficult to follow especially if you eat your lunches in restaurants like I often do. But after some time it worked out just fine. Frankly I slipped off that cycle so many times especially around the Holidays. And now again I have to start over again.

Technorati Tags: weight, diet

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